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your email comes with |
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20 Meg of Storage |
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Customizable
Email Folders |
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Spam Filtering |
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Manage Your Contacts |
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Personalized
Deal Newsletter |
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Click Here to begin! |
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frequently asked questions |
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To learn more about Email Discounts™ and what we're all about, visit our FAQ's or go to About Us for additional information. |
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Customer
Service
Frequently Asked Questions
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| Why
use Email Discounts™? |
Because
by shopping through Email Discounts™, you
earn up to 50% cash back on everything
you buy at your favorite stores. How?
Simple. Our merchants pay us to send
you to them. We turn those commissions
into Cash Back by giving the commission
right back to you. In Cash. No forms
to fill out, no strings attached. We
save you solid dollars at all your
favorite merchants. |
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| How
do I change my email
address or other account
information? |
You can change
your Email Discounts™ information
at any time! This includes your email
address, password, postal address
and other personal information. To
make changes, just sign into your
account and then click on "My
Account" on the menu bar. Next
click on "Update Information" on
the left side of the screen. You
will find a screen with fields to
update any of your information. If
you would like to opt-out of receiving
newsletters and email messages, uncheck
the box next to: "Yes, I wish
to receive my personalized newsletter
using the above settings" which
appears under the additional information
section of your account profile.
When you finish updating your account
information remember to click Submit. You
must verify your new email address
before you can be sent a Email Discounts™ check.
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| How
do I make sure I´m saving as much as
possible? |
We make it easy. Of course you have to
Sign Up if you haven´t already joined.
Then just come to Email Discounts™. You
can look for Stores or Deals by using
our search box, or you can browse the
Category you are looking for. Click on the store, and
you´ll be getting Cash Back automatically.
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| Where
does my Cash Back go? |
When
you complete an offer through Email Discounts™ Cash
Back Shopping sections, your account
will be credited within 45 days, but
usually much sooner! At the end of
each Quarter, we check your account
to see how much money you have accumulated.
If you have over $20 in your account
at the end of the month, you have verified
your email address and submitted the
Redemption Request Form, your check
will be mailed by the 20th of the following
month. If you haven´t yet earned $20,
we roll the credit over to the next
month until you reach $20 in credit.
A check will be sent based on the selection
that is active on the date that our quarter
ends. |
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| Do
all purchases I make at any Email Discounts™ merchant
get credited by Email Discounts™? |
Yes,
if you start at Email Discounts™ every
time you shop there. If you do not
click through Email Discounts™ prior
to entering the merchant site, you
will not be credited with Cash Back.
(There are also some products that
do not qualify for Cash Back - see
below.) If you click through Email Discounts™ and
make a purchase, then surf elsewhere
on the Web and return to that store
and make a second purchase, your second
purchase will not earn Cash Back. (You
must click through Email Discounts™ every
time you shop at a merchant site.)
If you use multiple windows on your
browser, the window in which you shop
at the merchant must have been originated
at the Email Discounts™ Web
site. |
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| Can
I use special offers and coupons and
still earn Email Discounts™ Cash Back? |
We
work with our merchants to provide
you with specials and coupons that
you can combine with the Email Discounts™ Cash
Back for maximum savings. We try very
hard to provide you with an extensive
list of merchant specials and coupons.
Please refer to the specials page or
the store search for these offers.
If you choose to use coupons and specials
that are not listed on the Email Discounts™ site,
we cannot guarantee that you will be
eligible to receive an Email Discounts™ Cash
Back on your purchases.
Furthermore, please be advised that coupons
and special offers listed on the Email Discounts™ site
are subject to change. Restrictions
may apply. Email Discounts™ tries
to present the most accurate offers
but cannot make guarantees due to the
time-sensitive nature of these promotions. |
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| How
can I update my account information? |
Click
on "My
Account" in the top navigation
bar or "View my account summary." Then
click on the "different address" hyperlink
in the first sentence. This page will
allow you to view your current profile
and make any necessary changes to your
name, address, e-mail address, and
where we send your check. |
| How
do I search for a store or product? |
Find
the "Store" search tab below
the top navigation bar. Type the name
of the store you're looking for, and
click the "search" button.
Alternatively, to search for a particular
product - in the Search box select
the product option. Select the category
you wish to search. Type the name of
the product you wish to search and
click the "search" button. |
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| What
if I want to return or cancel an order? |
Returns
are subject to the return policy of
the merchant from whom you purchased.
If you return or cancel an item, we
have to reverse any Cash Back earned
from that sale.
Returns (also deemed as exchanges) make
Cash Back ineligible. In the process
of an exchange, the merchant cancels
the old order and replaces it with a
new one. When doing this, the Email Discounts™ commission
gets reversed and a new commission
is not established because the merchant
has created the new order (thus meaning
the order was not completed through Email Discounts™ - but
placed through the merchant directly).
Because of this, the merchant will
not pay us the commission, which means
we have no Cash Back to pass on to
you. |
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| How
do I pay for my Email Discounts™ account? |
You will be responsible for
the low monthly fee of only $14.95 that will be billed on your local
telephone bill on the ESBI bill page as charges on behalf of "Email
Discounts™". Your account can be canceled anytime you wish
(see above) and will not be charged if you decide to cancel within
the first 72 hours after activating your account. However, if you
do not cancel your account within 72 hours from the date/time displayed
on your activation email, you will only be responsible for the $14.95
monthly fee mentioned above. |
Security and
Privacy
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| What
are "cookies" and how do
I enable them? |
Cookies
are simply text files that allow a
site to recognize you when you return.
This means you don´t have to log-in
again and again. Cookies used by Email Discounts™ and
our network of merchants are completely
safe and they are enabled by default
with most browsers. |
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